Privacy Policy
Introduction
At Prozzio.com, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. With 30 years of experience in the home services industry, we are committed to protecting your personal data.
Information We Collect
Personal Information
We collect information you provide directly, including name, email address, phone number, service address, and project details when you create an account or request services.
Contractor Information
For contractors, we collect business information, license numbers, insurance details, and service capabilities to ensure quality and compliance.
Usage Data
We automatically collect information about your interactions with our platform, including IP address, browser type, pages visited, and timestamps.
How We Use Your Information
Prozzio.com uses your information to:
- Match homeowners with qualified contractors
- Facilitate communication between users
- Process payments and subscriptions
- Improve and personalize our services
- Send service updates and notifications
- Ensure platform security and prevent fraud
- Comply with legal obligations
Information Sharing
We share your information only in the following circumstances:
- With Contractors: When you request services, we share necessary contact information with matched contractors
- Service Providers: We work with trusted third-party service providers who assist in platform operations
- Legal Requirements: We may disclose information when required by law or to protect our rights
- Business Transfers: In the event of a merger or acquisition, user information may be transferred
We never sell your personal information to third parties.
Your Rights and Choices
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate data
- Delete your account and associated data
- Opt-out of marketing communications
- Restrict certain data processing activities
Data Security
Prozzio.com implements industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.
Children's Privacy
Prozzio.com is not intended for users under 18 years of age. We do not knowingly collect information from children.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at: